Instant account activation - Our plans are activated within 15 minutes. Simply order here and you will receive email notification with your username/password and instructions on uploading your files to the Internet.
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Help Desk- We provide direct technical support assistance via the Trouble Ticket system.

If you run into any difficulties, our technical support is there to help you anytime day or night.
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Our Self Help Support Tools - such as our Online Control Panel Manual and FAQ Database (updated regularly!) give your web hosting experience at Total Web Designs a jump start.

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FTP Frequent Asked Questions

1. What is FTP?
2.Where can I get an FTP client?
3.Where do I upload my pages to be seen on the web?
4.What is the difference between ASCII and BINARY?
5. Can I create extra FTP accounts?


1. What is FTP?

FTP stands for File Transfer Protocol and can be used to transfer your files form your hard drive to our web server.

2. Where can I get an FTP client?
We suggest WS_FTP. This program and many others can be found at Cute FTP's Web Site.
3. Where do I upload my pages to be seen on the web?
You should upload your pages to your public_html directory. The public_html is web viewable.

4. What is the difference between ASCII and BINARY?
Upload text and CGI documents in ASCII mode. Images, sounds etc. should be uploaded in BINARY mode.

5. Can I create extra FTP accounts?
Yes. There is an FTP feature in the control panel to add extra ftp accounts. If you have a unique IP then the users must connect through your ip or your domain name.

If you create the FTP account test it will point to the test folder in the public_html directory. The users would have access to only the test folder and anything below it.