Instant account activation - Our plans are activated within 15 minutes. Simply order here and you will receive email notification with your username/password and instructions on uploading your files to the Internet.
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Help Desk- We provide direct technical
support assistance via the
Trouble Ticket system.
If you run into any
difficulties, our technical
support is there to help you
anytime day or night.
Click here for
the Help Desk...
Our Self
Help Support Tools - such as our
Online Control Panel Manual
and FAQ Database (updated regularly!) give your web hosting experience at
Total Web Designs a jump
start.
1. What is FTP?
FTP stands for File Transfer Protocol and can be used
to transfer your files form your
hard drive to our web server.
2. Where can I get an FTP client?
We suggest WS_FTP. This program and many others can be found at Cute
FTP's Web Site. 3. Where do I upload my pages to be seen on the web?
You should upload your pages to your public_html directory.
The public_html is web
viewable.
4. What is the difference between ASCII and BINARY?
Upload text and CGI documents in ASCII mode. Images, sounds
etc. should be uploaded
in BINARY mode.
5. Can I create extra FTP accounts?
Yes. There is an FTP feature in the control panel to add
extra ftp accounts. If you have
a unique IP then the users must connect through your ip
or your domain name.
If you create the FTP account test it will point to the
test folder in the public_html
directory. The users would have access to only the test
folder and anything below it.